A name identifies something. People have names, as do dogs and cats. Buildings, too. Machines have names, as do machine parts, materials and products. Activities have names. Actions have names.
No matter the technical area, there are technical terms, names, that represent different parts of complex systems. There are terms used throughout inventory management. Lead time. Cycle time. Transit time. Service level. Z-factor. All are terms used in inventory management. Read on to gain depth behind the key terms used today.
Did you get everything you were looking for this Christmas? Online or at the old-fashioned store, did you find everything that you wanted?
I bet you didn’t. Many did not. In our family, we had to resort to the second or third choices, or we found something almost like it in another place. Speaking to friends and neighbors they had the same experience, items advertised or displayed online, but not available. Even 0n the Big River web site. I even got notices of backorder – where the merchant accepted the order, acknowledged the order, charged the credit card, and then a few days later sent a message listing items that would not ship before Christmas.
There is no doubt that there are some unhappy consumers.
As simple as we all want to believe the concept of lead time is, I believe there is a real disconnect between what we believe the lead time is and what others believe it is.
Let me share a story from my past. I once worked for a company whose various teams were unable to agree on how to measure lead time:
Who was right?
Most retailers fear out-of-stocks. “You can’t sell it if you don’t have it,” is an inventory-management mantra chanted in the planning departments of many retailers. Stockouts not only drive retail planners to diversion.
Manufacturing production planners quake with fear at the thought of a production line stopping because a critical part is out of stock.
If there is no variability in the system, then there is no need for safety stock, because the numbers perfectly calculate. But we know that there are highly variable components in the real system that we model in our inventory management systems. Those pesky and unpredictable consumers who never follow a perfect pattern. Then there are those vendors that never ship on time. Add in the crappy performance of our own company and the job of the inventory planner is almost impossible.
Oh, the humanity.
It is time we talk about stock-out insurance, the functional name for Safety Stock. In other articles, we covered the Variability of Demand and the Variability of Resources. Now we turn to the Variability of Execution.