What We Do

An old joke in the apparel business; the only garment where one size fits all is the Mumu (housedress). Yes, they are comfortable, but not stylish.  Would you be caught dead in a mumu?  Why would you let any advisor use the same approach for the design of your supply chain?

Supply chains are not alike.  They may be similar, but each will be unique in many ways.  While you can sometimes apply the same strategies, tactics and operations to different supply chains, the outcomes will always vary.

Simply put, we help our clients develop the right supply chain and logistics programs for the client’s business.  We do not fit the client to some existing plan, nor do we take a cookie-cutter one – size fits all approach to supply chain.

What We Do: We make sure the client gets a supply chain that fits their needs, now, and in the future.  Our solutions, whether a network design, a distribution center, or a transportation program, will fit the way the client operates, and be flexible to allow for changes in the way the client grows, and how the market changes.  Our solutions are tailored for each client, and never look like a housedress on a cow.

This Website - We Are The Practitioners (WATP) - is our educational contribution to the logistics and supply chain.  Started in 2011 as a simple blog site -  WATP continues to evolve into the premier source for individuals looking for by practitioner to practitioner knowledge and advice.  Our simple goal is to improve, leadership, professionalism, thinking and execution in any supply chain.  Since 2011 we welcomed successful practitioners to contribute their first hand experiences and thinking to our body of knowledge. To learn more about all of the contributors.

We Are Practitioners

Our approach to Supply Chain Management and Distribution design is different from many supply chain / material-handling consultants.  As a team of practitioners in supply chain, logistics, distribution and material handling, we take a holistic approach to design with a strong focus on defined outcomes. 

“We Are Practitioners” carries specific meaning and power. As facility managers, general managers and executive officers, we operated major distribution centers.  We operated domestic and global Supply Chain and Logistics Networks as operations managers and executive managers.  We designed global logistics networks based on ...  Read More...

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Our Code of Ethics

We will:

  • Place the interests of clients and prospective clients ahead of our own.
  • Hold as confidential all information about a client obtained in the course of a professional assignment.Release only when allowed.
  • Avoid conflicts of interest, or the appearance of such, and disclose to a client any circumstances, relationships or interests that might influence judgment and objectivity.
  • Ensure that a client receives a written proposal and has a clear understanding of the objectives, scope and fees or fee basis for the proposed services.
  • Accept only engagements for which we are qualified by experience and competence. 
  • Maintain independence in thought and action.
  • Not accept fees, commissions or other valuable consideration from individuals or organizations whose equipment, supplies or services recommended in the course of service to clients.
  • Develop and promote professionalism in the field of Supply Chain Management.
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Company Working Philosophy

Three Roles of Consultants

A consultant can work with the client in three different forms of relationship: in an expert role, a pair – of – hands role, or a collaborative role.  The choice depends on the individual differences in management style, the nature of the task, the consultant’s preference, and the client’s preference.

Expert – (Do It To Me - DITM)
Pair of Hands – (Do It For Me - DIFM)
Collaborative – (Do It With Me - DIWM)


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How We Work

In our experience, the most successful projects blended a hybrid of all three roles.  Still, these highly successful projects were predominantly collaborative in nature.

These are the key areas of collaboration:

  1. Expressing and defining the client’s goals that are Specific, Measured, Attainable, Realistic and Time-Bound.
  2. Planning how to communicate progress and results to the organization.
  3. Deciding who is involved in the data collection.
  4. Generating and validating the right kind of data.
  5. Interpreting the discovery results.
  6. Deciding what to change, then how to make the change.

While we prefer to work in a collaborative practice with our clients, there are times that our clients only need an expert, or a pair-of-hands.  We are happy to serve our clients in the role they are comfortable with, but prefer to work in a collaborative relationship. 

Company Historical Overview

I started this practice in January 2008, but the seeds of the practice began earlier.  I started to get calls from other logistics and supply chain practitioners while still working as Director of Logistics at Pep Boys Auto.  With 25 years of developing, managing, and leading strategic logistics projects generating over $250 Billion in total impact, I recognized my deep experience and knowledge carried value sorely needed by other companies.  In 2006 I accepted a call for help that became the first of several small and informal advisory consulting engagements. By the end of 2007 I accepted five small assessment engagements, each focused on facility or operations that improved the productivity and profitability of their operations.

By the fall of 2007, I realized that I accomplished what I wanted to do at Pep Boys.  I considered moving to other corporations, but all involved relocation that would end my wife’s career.  As I had worked as a consulting engineer before...

Scope of Experience

Enterprise Supply Chain Strategy, Planning & Analysis

Our principals served a number of clients and employers in the realm of supply chain strategy planning projects.  Their leadership roles focused on the analysis, evaluation, planning, and implementation of a variety of global and domestics supply chain programs over several decades.


Distribution Center Design & Construction

The full scope of our experience with the design and construction of Distribution Centers spans 30 years.  The size and scope of projects covers a broad range of facility size, complexity and scope.  Our founder served as a key capacity in the development of 38 distribution centers in his career, 11 projects as Program Manager.


Distribution Center Operations & Optimization

Our principles served in key roles distribution center operations in their careers. Throughout their careers, they practiced the discipline of continuous improvement, seeking to improve the productivity and effect of this of distribution operations. Their approach blends practical and simple process development with a strong drive to optimize performance.


Our Team

Piper Hillman

Piper acquired her first knowledge and skills of the Audio/Visual industry during her school years, where she had jobs on various local event crews. While working events from music festivals to political and keynote events

Nico Scopelliti

As an expert in bridging the gap between technology and human performance, Nico began his career as a teenager when he developed a business intelligence and key performance indicator tool designed for ...